Shipping policy

Shipping Policy

At FitDays, we aim to deliver your orders quickly, safely, and without hassle. This Shipping Policy explains how your order is processed, shipped, and delivered.

1. Shipping Methods

We deliver across India using trusted courier partners.

Available options may include:

  • Standard Shipping

  • Express Shipping (if available in your area)

You will see the available shipping options at checkout based on your location.

2. Order Processing Time

  • Orders are usually processed within 1–2 business days after payment is confirmed.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During sales or busy periods, processing may take a little longer.

Once your order is shipped, you will receive a confirmation message with tracking details.

3. Delivery Timeframes

Estimated delivery times:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Areas: 5–10 business days

Please note that these are estimated timelines and may vary depending on your location and courier service.

4. Shipping Costs

  • We may offer Free Shipping on selected orders or promotions.

  • If shipping charges apply, they will be clearly shown at checkout before payment.

  • Shipping fees are non-refundable unless the return is due to our mistake or a damaged/incorrect product.

5. Order Tracking

After your order is shipped, you will receive a tracking number via email or SMS.

You can track your order using:

  • The courier partner’s tracking link

  • Our Track Order page

If you don’t receive tracking details within 48 hours after shipping, please contact us.

6. Delivery Issues and Delays

Sometimes delays can happen due to reasons beyond our control, such as:

  • Weather conditions

  • Public holidays

  • Courier delays

  • Incorrect address details

  • Government restrictions or unexpected events

We will do our best to keep you updated. If your order is delayed or seems lost, please contact us and we will assist you.

7. Incorrect Shipping Information

Please make sure your shipping details are correct when placing your order.

FitDays is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
If an order needs to be re-shipped, additional charges may apply.

8. Damaged or Missing Items

If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please share:

  • Your Order Number

  • Photos of the product and packaging

  • A short description of the issue

We will review your request and provide a suitable solution as per our Return & Refund Policy.

9. Contact Us

If you have any questions about your order or shipping, feel free to reach out:

FitDays
Website: www.fitdays.in
Email: contact@fitdays.in 
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)

We’re always here to help!